Tileward / Sub-processors
Sub-processors
Who else touches it, if anyone.
This list applies to the hosted service and this website. If you run Tileward in your own VPC or air-gapped, none of it applies to your data — no sub-processor of ours is in that path, because we are not in that path either.
The list
Current and anticipated sub-processors.
| Sub-processor | Purpose | Data categories | Location |
|---|---|---|---|
| Cloudflare, Inc. | Serves tileward.com and this review host. Cloudflare touches the marketing website only — it is never in the path for customer product data (prompts, completions, Context, audit records), which is covered in the row below. | The referring URL, the country reported for the connection, and the browser user-agent for each page view. Connection IP addresses are necessarily visible to route the request. | United States only. |
| Amazon Web Services (AWS) and Google Cloud Platform (GCP) | Running the model behind api.tileward.com, storing what Context holds for hosted customers, and hosting the account and billing database — including account email addresses. | Account data (name, work email, company, hashed API keys); prompts, completions, stored conversation turns and documents; audit records. | United States only. |
| Stripe, Inc. | Taking subscription payments. | Billing contact and payment details. Card details are entered on Stripe’s hosted pages and never reach our servers; we store the brand and last four digits only. | Stripe, Inc. is a US company, but where its systems actually process and store data is Stripe's own commitment to make, not ours — see Stripe's own sub-processor list for the current, authoritative answer rather than a snapshot we would have to remember to keep in sync. |
| None — handled in-house | Account email: sign-in, key issuance, billing notices. Sent from our own servers — no third-party transactional email vendor is in this path. | Name, email address, message content. | N/A — no third party involved. |
| Google LLC Google Calendar booking |
Booking a call with us. "Book 30 minutes" opens a Google Calendar booking panel in the page — there is no lead form and no separate database of enquiries on our side; the calendar event that results is how we see it. | Whatever you enter on Google's own booking page to reserve a slot — typically your name, email address, and the time you choose. | Google's own commitment to make, not ours — see Google Workspace's sub-processor list for the current, authoritative answer. |