1. Add approved files
Policies, manuals, SOPs, contracts, and internal guidance stay in the account or deployment you choose.
Documents
Governed: Only approved files can answer. Every answer names its source.
Ask a model about your policies and it answers from memory. Tileward Documents answers from the files you approved.
Works with the clients you already run
28 have a recipe to paste, and anything else that speaks MCP or the OpenAI wire format works too.
The job
Ground the answer before the model writes it.
Documents is the approved knowledge layer.
2. Retrieve the passage
For each question, Tileward selects the passage that can answer instead of sending the whole library.
3. Return the passages
The answer comes back with the passages it was given, so a person can check it against the document in force.
Isolation
Your documents are not a shared pool.
Hosted
Managed service with account-level separation.
Your VPC
Documents, retrieval, and inference remain inside your cloud boundary.
Air-gapped
No document, question, answer, or index reaches Tileward.
Try it on a source you know
Bring one document and one question.
We will show the retrieved passage and the answer it comes back with.