# Governed: The assistant answers. It does not advise.

A financial services use case for Tileward: an assistant that answers from a firm's own policies and procedures, and refuses personalized investment advice before the model writes a single token. A firm can put an assistant in front of its own policies; what it cannot do is let that assistant drift into advice it is not licensed to give, and a line in a system prompt is not a control anyone can show a regulator.

Page: https://tileward.com/use-cases/financial-services/

## Lock the regulated topics you are not licensed for

Tileward Governance ships these as tiles, not definitions you have to write. Switch on the ones your permissions require; every tile switches off independently, per API key.

- Personalized investment advice
- Options pricing
- AML & KYC
- Conduct & surveillance
- Regulatory reporting
- Personal tax advice

The full roster of tiles is on the [Governance page](https://tileward.com/governance/#topics).

## Answer from what compliance approved

With Tileward Documents, you upload the documents an answer is allowed to come from; nothing else is treated as source material.

- Product and suitability policies
- Onboarding and KYC procedures
- Approved client-facing wording
- Internal escalation runbooks

Each answer comes back with the passages it was given, and your files are never pooled with other tenants.

## See it on your own policy

Bring what the assistant must not discuss. An engineer will lock it, try to get past it, and show you the record. Thirty minutes, no deck. [Talk to an engineer](https://calendar.app.google/hg2DzFTxKJgwFWm19).

## Related

- [Governance tile roster](https://tileward.com/governance/#topics): every tile that can be locked
- [Tileward Governance](https://tileward.com/governance/): refuse locked tiles before inference
- [Tileward Documents](https://tileward.com/documents/): answer from approved files, with citations
- [Use cases](https://tileward.com/use-cases/): the three job patterns and the other worked examples
- [Start free](https://app.tileward.com/?join=explore): the Tileward console, no card